Jason Mursch’s Portfolio
Featured UX Work
Most of my design is confidential, internal, enterprise software that can not be shared in detail on a personal website, but I’d be happy to present some of these in person in non-recorded virtual meeting.
INTRODUCTION
The following examples have been taken from my current workload and are under development.
Freight Logistics Order Manager [ReDesign]
Recognizing the outdated order management system’s impact on company-wide efficiency, I led the discovery design in a 6-month collaboration with UX Research to tackle the technical aging and evolving user needs. Through this project, evolved designs for a modern, user-centric system, streamlining order flow and boosting employee productivity. The designs were actively presented to both the engineering and the stakeholder teams to proactively address concerns through collaborative discussions.
Project Goals Include:
- Technical Debt
- Users Processes
- Users Pain Points
- Order Manager Inefficiencies
- Individual Customization Needs
- Management Needs
Project Details
- Project Size: XL
- Design & Research: 6-months
- # Designers: 1 (me)
- Design Phases: 5
- Design Presentations: 8
- # Researchers: 1
- UXr Interviews: 50+
- UXr Hours: 80+
- Development Hrs: Unknown
- Development Mo.: 1+ years min.
Freight Logistics Mobile Order Manager [NEW]
Users often are not able to leave their work at the office at the end of the workday due to a handful of their duties being time sensitive. In 2022, I entered a design for a mobile app to manage these time sensitive duties into the company Hack-a-thon. The project was prioritized and is currently under development having launched the first feature to users in November 2023 and as of late January 2024 we have roughly 30% adoption among users. The next step in the process will be to revisit a handful of users to collect their feedback and improve upon this feature while we add new time sensitive tasks to the feature list.
Project Goals Include:
- Manage time-sensitive order duties
- Users need for their laptops post-workday
- Improve user morale
- Improve user productivity
- Not to replicate the existing software offering on a mobile app
- Target only important and urgent features
Project Details
- Project Size: XL
- Design & Research: 2-months
- # Designers: 1 (me)
- Design Phases: 8+
- Design Presentations: 14+
- # Researchers: 1
- UXr Interviews: 10+
- UXr Hours: 12+
- Development Hrs: Unknown
- Development Mo.: 4 months